
Any question about your order? We have you covered.
Shipping and returns
- Enjoy $5 Flat Rate Shipping on all U.S. orders, and FREE Shipping on orders over $40!
- Most orders are dispatched from our warehouse within 12-24 hours, ensuring speed and efficiency.
- Expect your product to arrive within 5 to 7 business days.
- We stand behind our products with a 100% Satisfaction Guarantee. If you’re not completely happy, you don’t pay! Contact us to request a return.
Our Satisfaction Guarantee is Simple:
Our policies for returns, refunds, credits, and exchanges apply to products purchased directly from MAMATILDE LLC, whether through our website or our Amazon storefront,Walmart Marketplace or TikTok Shop. Unfortunately, since we cannot oversee the practices of other retailers to ensure they follow our Quality Control and Handling Guidelines, our Satisfaction Guarantee does not extend to purchases made through unauthorized sellers or retailers who are not approved to sell MAMATILDE LLC products.
If within the first 30 days you are not fully satisfied with your purchase, please reach out to MAMATILDE LLC Customer Care with your original purchase receipt to receive a full refund, store credit, or exchange.
This policy covers all unaltered MAMATILDE LLC products sold to retail customers in the United States by authorized retailers, excluding items sold by unauthorized sellers or promotional products not sold at retail.